Privacy Policy
Last updated: September 2026
Storm-panther ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Complete enquiry forms on our website
- Register for our language learning programmes
- Communicate with us via email
- Attend sessions at our premises or online
This information may include:
- Your name and contact details (email address, postal address)
- Information about your language learning goals and preferences
- Payment information for programme enrolment
- Records of your learning progress and session attendance
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide information about our programmes
- Deliver our language learning services to you
- Process payments and manage your account
- Send you relevant updates about your programme
- Improve our services based on feedback and learning outcomes
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity: To perform our contract with you when you enrol in a programme
- Legitimate interests: To respond to enquiries and improve our services
- Consent: Where you have given consent for specific communications
- Legal obligation: To comply with applicable laws and regulations
Data Sharing
We do not sell your personal information. We may share your data with:
- Our tutors who deliver your programme (limited to information necessary for teaching)
- Payment processors to handle transactions securely
- Service providers who assist with our operations (under strict confidentiality agreements)
- Authorities when required by law
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years; client records are retained for seven years following programme completion.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Storm-panther
47 Chancery Lane
London WC2A 1PL
Email: [email protected]